When crafting a Social Media Strategy, we often think about the people and who were are trying to engage and activate. So you look at demographics, what tools, apps and websites they are using; you begin to build out these utopian profiles for the people you feel your message will resonate with.
So how is this [...]

1. Unwrap Your Free Gifts
Use the software and tools people have developed and put online for free in conjunction with your social media campaign. Did you know there are ways to track how many visitors you have on your Facebook fan page? Are you using bit.ly links to track the links you tweet about? [...]

Whenever you see something for the first time there’s this glitz and glamor associated with it. In this case, I opened my email from Nike like any other day and this time I found a cornucopia of tools embedded into one section in the lower right corner. Nike was trying to enable their customers to [...]

With most brands, I wouldn’t take the time to point out the flaws and also give them tips on how to improve my customer experience. I felt in this case that Dunkin Donuts had the opportunity to not only gain some insight from a loyal customer (23 years in the making), but also hear how [...]

Social media is all the buzz. Brands are looking for new ways to generate traffic and harness the power of social media, jumping on Facebook, Twitter, MySpace, etc. But with any new medium comes a learning process that requires some trial and error and a lot of misinformation.
We’ve compiled a list of the top social [...]

We’ve taken part in another new program offered by the team over at BrightTalk. They are putting on their own Conversational Marketing Summit and giving you access to all of the great presentations put on by industry leaders in conversational marketing, social media marketing and marketing 2.0.
View the channel here

When you combine a room of Media Communications Professionals and the guys from Digital Operative; you better be ready with your pencils, notebooks, iPhones and Flip cameras. I had the honor of speaking with a fellow colleague, Brent Altomare. Brent is the founder of Groovy Like A Movie, a multimedia production company located in San [...]