There have been many stories of people who take their product or customer service issues to Twitter. On Mothers Day I followed the following stream from Michael Hyatt (@MichaelHyatt) who is the CEO of a half-billion dollar publishing company called Thomas-Nelson Publishers. It’s yet another reminder of not only the power of social media in [...]
Posts tagged ‘twitter’
Case Study – Social Media Rockstar
Social Media Rockstar was an idea that was manifested into what we would say was the perfect storm.
Content + Design + Technology + Marketing = Digital Marketing
Our team created this in one day and released via Twitter. We wrapped the page link with Bit.ly so we could track click throughs in addition to phonecalls to [...]
Invasion of the 250 Most Influential Marketing Minds
INVADERS // 250 Influential Marketing Minds
So I’m checking my Google Alerts and I see that my Twitter name pops up on some blog. I go to check it out and its one of these linkbait lists. (So it worked) The list is ACTUALLY fairly solid as I do FOLLOW most of the folks on here. [...]
Online Customer Service The JetBlue Way
I went out to dinner the other night with some friends and the subject of social media came up, more specifically Twitter. One person made a comment that he was skeptical of this new tool and that it seemed like it was just a bunch of noise – a way for others to promote and [...]
Email Marketing + Social Media = Execution
Whenever you see something for the first time there’s this glitz and glamor associated with it. In this case, I opened my email from Nike like any other day and this time I found a cornucopia of tools embedded into one section in the lower right corner. Nike was trying to enable their customers to [...]
2009 is all about People, Planet, Profit – 11th AMA Cause Conference
On Wednesday I had the earliest start to my day yet this year. It was one of those days where you realize that “business attire” means pulling out the leather shoes, suit pants, button down and yes; the suit jacket. And like any event you volunteer at; you’re running late and really have no idea [...]
Social Media Meets Ecommerce = Social Commerce
So today I decided that our #DOSTREAM Twitter integration on our homepage had a good use for not only keeping people up-to-date with information about what we’re up to around Digital Operative, but also for ecommerce websites. Think about the shopping experience now; most people read reviews and research products before purchasing. According to the [...]
Top 10 Social Media Myths BUSTED
Social media is all the buzz. Brands are looking for new ways to generate traffic and harness the power of social media, jumping on Facebook, Twitter, MySpace, etc. But with any new medium comes a learning process that requires some trial and error and a lot of misinformation.
We’ve compiled a list of the top social [...]
My Submission to Online Marketing Summit, San Diego 2009
So I just got done filling out my speaker application for the “Social Media” category for Online Marketing Summit, San Diego 2009. They present you with a dropdown to choose a topic that you would want to speak about. I saw three or four that I’d be interested in, especially the “Integrated Marketing” one. I [...]


