If I told you that a local business was offering quick service, free wifi, kona coffee, cold A/C, and a tiki lounge what would come to mind?
Well it’s probably not a smog station. Here is a photo though of just that, a smog station that offers all the amenities (if not better) of your local [...]
Posts tagged ‘user experience’
User Experience – Be Extraordinary
May 20th, 2010
Landing Page Design Audit with TheLadders.com
January 28th, 2010
So once in awhile I come across some ads that speak to me and peak my interest. Today I had a page saved to go back and check out. On that page was the following ad from The Ladders. Yeah you know them, $100k+ jobs around the country. Talk about targeted browsing.
What catches my [...]
Dunkin Donuts Customer Experience Gets DOodled
February 2nd, 2009
With most brands, I wouldn’t take the time to point out the flaws and also give them tips on how to improve my customer experience. I felt in this case that Dunkin Donuts had the opportunity to not only gain some insight from a loyal customer (23 years in the making), but also hear how [...]


