Join Our Team

Our culture is in a constant state of evolution, day in and day out. Perks of working at DO include a dog-friendly office, bagel Fridays, endless snacks, monthly guest speakers, team building events, and an environment where creativity has no limit.

We are looking for team members who are relentless, brave, and curious; individuals who hold integrity highly and value collaboration; and most importantly, awesome people who are excited to be a part of a hard-working and fun-loving work family.

Full Time Openings

San Diego, CA

Ecommerce Account Manager

Digital Operative is growing full-service digital agency in search of an experienced Ecommerce Account Manager to join our team. The person best suited for this role has equal parts expert client relationship management skills along with solid experience in Ecommerce and Digital Marketing. He/She will be tasked with helping our clients grow their businesses by gaining value through the offerings of the agency. You will have access to a team of talented and bright experts to drive a consultative approach to client engagements built on delivering value.

As an Account Manager, it will be important to both think strategically as well as execute the day to day management of key accounts. You will need to gain a deep understanding of your client's business in order to ensure the work being produced is aligned with the client’s KPIs and driving results. Within this mindset, you will need to be able to stay organized, leverage the resources available to you, build solid client relationships and be ever cognizant of the client's needs.

Core Responsibilities
  • Be a trusted advisor to your clients; provide strategic recommendations and proactive updates on their Ecommerce business and marketing goals
  • Develop a deep understanding of each client’s business(es) and collaborate with DO teammates to effectively translate insights into activation program execution
  • Manage all client reporting and communication including day to day account updates, project briefs, roadmap planning, weekly status calls, monthly performance presentations and in-person QBRs
  • Build strong, long-term client relationships where DO is positioned as their competitive advantage
  • Consistently meet and exceed quarterly and annual account growth goals
  • Consult client on trends in Ecommerce and retail to drive proactive opportunities for growth
  • Support Director of Accounts and Account Management Team across agency accounts as needed
  • Work closely with your Project Manager to ensure initiatives are completed on time and on budget
What We Are Looking For:
  • A polished, positive and confident speaker/presenter
  • A strategic thinker that goes above and beyond to hit their clients goals by leveraging the expertise of agency team members
  • A proactive communicator both internally and client-wise
  • Someone who is self driven, takes ownership over the quality of their work, but also isn't afraid to ask for help
  • A team player who can effectively bring people together and activate them against specific goals
Qualifications:
  • 2-4 years of experience in a client service or account management role
  • Knowledge of website design + development process; ideally related to Magento and/or Shopify
  • Understanding of the Ecommerce landscape, technologies and trends
  • Experience with digital marketing principles and executions
  • Ability to take ownership of the client’s business priorities and drive established goals forward; function as an extension of the client’s in-house marketing team
  • Ability to adapt to change and perform in a fast-paced environment
  • Maintain a proactive, collaborative and positive attitude at all times
  • Strong conflict resolution skills
San Diego, CA

Software Development Manager

The Software Development Manager is responsible for the overall success of the development delivery team. They are the gatekeeper between the developers and the rest of DO, serving as an advocate, liaison, and enforcer. Their primary responsibilities include:

Company Culture:
  • Be available to attend/participate as needed in any activity that may benefit by your involvement within the company
  • Be open at all times for input and interaction with all employees in order to support their needs and to maximize their moral
Day-to-day management of the team members:
  • Consistently have your “finger on the pulse” of what is going on, i.e.
  • Ensure timesheets are filled out and accurate
  • Help identify issues/problems being solved at the same time or previously solved across multiple projects
  • Proactively ensure the Dev team is providing "root-cause" solutions to issues as much as possible
  • Identify when to best implement process vs training

Serve as a point of escalation for internal and external, HR and task-related issues Provide an environment and attitude that fosters mentorship, learning and growth Processes, Training and Best Practices: Working with the VP of Engineering, CTO and other leads to

  • Create, document and enforce processes and workflows
  • Create training and learning opportunities and programs
  • Ensure development work meets company standards and best practices
Team Growth
  • Assist in the planning and execution of outsourcing, hiring and onboarding
  • Resource planning and skill matching:
    • Collaborate with Account Managers, Project Managers and Operations to assign resources to projects based on their knowledge and expertise
    • Report on departmental KPIs:
      • Magento 2 Certifications (%)
      • Churn Rate
      • Others TBD
      Contribute as a Solutions Engineer (BA/BSA):
      • Working with account/project managers, the team, clients and prospects to understand technical issues and provide a roadmap for delivery
      • Creation of technical documentation as needed (use cases, flowcharts, requirements, etc)
      • Assist in the troubleshooting, debugging and resolution of complex technical issues
San Diego, CA

Senior Developer

Digital Operative is a growing digital agency in search of a highly motivated Senior Developer to join our expanding team. You’ll learn our existing methodologies and apply your own to ensure that DO is producing best in class technologies on all of it’s products. You will get your hands dirty working on e-commerce sites (Magento, Shopify Plus) and CMS platforms. You will work collaboratively with Systems Engineers, Back End Developers and UX Designers throughout this process. You will have a passion for creating digital solutions for a variety of clients across Outdoors, Active Lifestyle, Retail, Fashion, Consumer Electronics and Nonprofits.

You will be a DO’er who adopts and contributes to DO’s fun and amazing culture. We are an eclectic group of individuals who make quick and accurate decisions in a fast-paced environment. Looking for someone to join the team who loves dogs, happy hours, company volunteer days, and proud to be a part of our DO family!


Duties and Responsibilities:
  • Create clean, well-documented, efficient and standard-compliant code with an eye towards performance optimization
  • Define, design, develop, integrate, test, deploy, maintain, troubleshoot, and enhance applications and tools written in PHP, JavaScript, HTML, CSS and other languages as necessary
  • Write secure code and exercise good judgment in handling sensitive data
  • Troubleshoot critical production issues
  • Embrace emerging standards while promoting best practices
  • Maintain a high awareness of industry issues and trends, particularly in regards to accessibility, usability and emerging technologies; keep team members informed as appropriate, with a view to incorporating these in future projects
  • Write technical requirements as needed
  • Implement and maintain Magento best practices
  • Evaluate developer code quality
  • Understand client short and long term goals and recommend solutions
  • Set up, configure and optimize enterprise level e-commerce software and servers
  • Develop custom modules for integration into ERP, Accounting, fulfillment and marketing systems
  • Integrate user interface designs, flows and processes
  • Pay attention to software development process practices by the team and help improve it so we deliver products on time with quality
  • Foster a culture of continuous improvement by learning, applying and educating team on software best practices
WHO WE ARE LOOKING FOR:
  • Someone who is solutions oriented and knows how to troubleshoot issues
  • Able to work in a fast paced, ever changing environment while keeping a calm and upbeat attitude
  • Loves the code!
  • Able to communicate well with clients and team members
QUALIFICATIONS:
  • 4-6 years of experience building scalable robust web or ecommerce applications in OOP PHP
  • Experience working with the following technologies: Javascript, XML, JSON, SQL, PHP
  • Experience with OOP PHP
  • Experience working from the linux command line
  • General knowledge of Git and GitFlow
  • Attention to detail and relentless pursuit for best in class solutions
  • Experience with AWS or similar cloud platforms

San Diego, CA

Shopify Developer

We are looking for passionate Shopify Developer, who is interested in working with talented team members, exciting clients and growing a Shopify practice. We're looking for folks that share the same values, want to be a part of something that is growing and love bringing award-winning user experiences to life for customers. We want to design and build beautiful, smart websites. We are willing to relocate the right candidate.

DUTIES AND RESPONSIBILITIES:
  • Being a resident Shopify Plus expert
  • Working with UX and designers to produce tight, forward-thinking, responsive and scalable front-end experiences
  • Building out custom Shopify themes and modifying pre-existing themes depending on the scope of the project
  • Working with Project Management to scope new functionality requests and supporting Sales to scope new projects
  • Intense passion and strong desire to be successful in the field of web development or programming
  • Ability to move between customer projects, understand business needs that drive features and be consultative throughout
  • A great team player - we want to work with positive-minded people
  • Strong worth ethic and attention to detail
  • Thirsty for knowledge and willing to learn
REQUIREMENTS:
  • Minimum of 2+ years experience working within the Shopify Plus platform
  • 2+ years working with modern technologies such as HTML5 and CSS3 experience
  • 2+ years experience working with Liquid, JavaScript, jQuery and AJAX as necessary
  • Bachelors Degree in Computer Science, Computer Programming or similar field
  • Superb troubleshooting and debugging skill
San Diego, CA

Lead Magento Developer

The Lead Magento Developer role works with a team to deliver solutions to project requirements, possessing the knowledge and experience to configure and build Magento 1 and Magento 2 websites from start to finish. This includes theming from scratch, installing all necessary 3rd party modules, identifying where custom built modules are needed, delegating tasks to frontend developers, backend developers, and system administrators. This position works closely with the project architect, account managers, and developers.

Responsibilities:

  • Develop professional & industry standard solutions to task requirements
  • Maintain organization on projects with account manager (technical side)
  • Be the first line of support for developers in your team
  • Be the technical lead
  • Master the skills required to complete your team’s projects
  • Develop on new and existing client projects built using the Magento 1 and Magento 2 platform
  • Architect and write custom extensions according to best practices
  • Build efficient, testable, and reusable code
  • Identify quality community extensions and optimize production efforts
  • Maintain high performing codebases and solve complex performance problems
  • Support architecting and estimating new Magento tasks & projects
  • Communicate and collaborate with developers on the team
  • Develop solutions in given time frames
  • Communicate with managers about any issues or concerns
  • Follow DO’s development operations standards and expectations
Basic Requirements:

  • Minimum of 3-5 years PHP web development experience
  • Minimum of 1-2 years real-world e-commerce experience with Magento development
  • Firm grasp of Git-based source control
  • Competent with PHP object-oriented programming & MVC applications
  • Competent with MySQL-based database concepts
  • Familiarity with automated deployment strategies
  • Solutions-oriented thinking; always looking for the smart solution to a problem rather than jumping at the first answer
  • A preoccupation with staying on top of industry trends and technologies
  • An aptitude and drive for learning
Technical Requirements

  • Thorough understanding of Magento’s code structure, extension architecture, theming hierarchy, and fallback components
  • Expertise in authoring and extending Magento extensions
  • Thorough experience in customizing Magento’s front-end components using layout XML, blocks, and templates
  • Thorough knowledge of vanilla Magento feature set and configuration
  • Competent knowledge of e-commerce data organization and relationships
  • Store catalog (categories/products/attributes)
  • Sales orders (quotes/orders/invoices/shipments/credits)
  • Competent in authoring JavaScript and using libraries such as jQuery
  • Competent in web services integrations (REST/SOAP)
  • A desire to be personally responsible for production-level code
  • Ingenuity to leverage all available tools at your disposal
  • Comfort working with Linux-based systems
Bonus Qualifications

  • Magento Certification is a huge plus
  • Experience in ERP integrations with Magento is a huge plus
  • Experience with caching and scaling techniques
  • Experience in multi-store, multi-lingual, or multi-currency e-commerce implementations
  • In-depth knowledge of PCI/PA-DSS compliance issues
  • Experience with CSS preprocessors like SASS/LESS
  • Contributions to the open-source community