Join Our Team

Our culture is in a constant state of evolution, day in and day out. Perks of working at DO include a dog-friendly office, bagel Fridays, endless snacks, monthly guest speakers, team building events, and an environment where creativity has no limit.

We are looking for team members who are relentless, brave, and curious; individuals who hold integrity highly and value collaboration; and most importantly, awesome people who are excited to be a part of a hard-working and fun-loving work family.

Full Time Openings

Tokyo, Shibuya

eCommerce Web Developer

We are looking for passionate Shopify Developer(s) who are interested in working with talented team members, exciting clients and a growing Shopify practice in Japan. We're looking for folks that share the same values, want to be a part of something that is growing and love bringing award-winning user experiences to life for customers. We want to design and build beautiful, smart websites. You will be working with US team members in San Diego, CA and Denver, CO.

Position Requirements:

  • Minimum of 1+ years experience working within the Shopify Plus platform
  • 2+ years working with modern technologies such as HTML5 and CSS3 experience
  • 2+ years experience working with Liquid, Javascript; JQuery and AJAX as necessary
  • Bachelor's Degree in Computer Science, Computer Programming or similar field
  • Superb troubleshooting and debugging skill
  • Bonus - Ruby experience

Position Responsibilities:

  • Becoming a resident Shopify Plus expert
  • Working with UX and designers to produce tight, forward-thinking, responsive and scalable front-end experiences
  • Building out custom Shopify themes and modifying pre-existing themes depending on the scope of the project
  • Working with Project Management to scope new functionality requests and supporting Sales to scope new projects
  • Intense passion and strong desire to be successful in the field of web development or programming
  • Ability to move between customer projects, understand business needs that drive features and be consultative throughout
  • A great team player - we want to work with positive-minded people
  • Strong worth ethic and attention to detail
  • Thirsty for knowledge and willing to learn
San Diego, CA

SEO Manager

Digital Operative (DO) is searching for an experienced SEO Manager who will work with a growing digital marketing team that is data-driven, fun and passionate. This role will be responsible for creating SEO strategies that are growth-driven, proactive and measurable. You will be leveraging a set of preferred tools to drive success for customers' SEO programs, while always searching for creative and unique solutions.

Role Requirements:

  • Minimum of 5yrs+ SEO experience
  • Minimum of 2yrs+ digital agency experience
  • Proven experience explaining complex concepts in simple terms with data to back it up
  • Experience with ecommerce and specific SEO strategies to drive new visitors
  • Must have technical SEO experience
  • Must have link building and content marketing experience
  • Must have done keyword research and have methodology for assignment of those
  • Experience with common SEO expert toolset
  • Experience using and extracting data from Google Analytics

Role Responsibilities:

  • Working with cross-functional team members like Strategy, UX, Design, Marketing and Technology
  • Plan, manage and grow SEO programs across a variety of customers
  • Identify program KPIs and provide insightful reports on the ongoing activities of each customer's program
  • Communicate with C-suite level stakeholders and be able to pivot conversations
  • Develop link building strategies
  • Create ORM (online reputation mgmt) strategies
  • Provide critical and strategic thinking
  • Contribute to agency knowledge base as it pertains to SEO and complementary channels
  • Managing multiple projects, client priorities and tasks
  • Participate in speaking opportunities or local education events by representing the agency as a thought leader in the SEO space
  • Working within SEO tools like Moz, ScreamingFrog, SEMRush, etc.
  • San Diego, CA

    Senior Project Manager

    A growing digital agency is searching for a strong, experienced eCommerce Project Manager who can handle multiple tasks & priorities in an effective and solution-based manner. If the prospect of spearheading multiple projects at a high quality level through the balance of people, time, and budget excites you, keep reading.

    The Senior eCommerce Project Manager will be involved throughout all operational points of projects from client communication, to phase handoff, to launch. Digital Operative is looking for a senior-level eCommerce Project Manager, who brings at least 3 years agency or web project management experience, demonstrating a successful track record of driving eCommerce projects.

    Role Summary

    The Senior eCommerce Project Manager has an eye for detail, a capacity to juggle multiple projects, schedules, etc, and the passion for setting the right expectations. Day-to-day activities include: driving projects forward, serving as the lead voice on projects, communicating with multiple clients, gathering client answers/assets/requirements/etc, unblocking obstacles, aiding in budgeting for RFP/RFQs/SOW’s/CO’s, testing team’s work, reviewing/altering multiple project schedules, reporting on utilized hours/project budget/timeline, etc. The Senior eCommerce Project Manager will also be responsible for working with cross-functional team members, interfacing with clients, and following Digital Operative’s established processes.

    Must-have Skills & Requirements:

    • 4-6 years experience as an interactive Web Producer or Project Manager within a deadline-driven agency or tech startup environment, with multiple eCommerce projects driven from initiations through close-out
    • 2+ years experience within ecommerce related work
    • Very comfortable with user experience, eCommerce, and web development terminology and processes, with experience managing responsive web projects, back-end integrations, as well as mobile, social, SEO/SEM/Retargeting campaigns, etc
    • Established track record of being accountable for the execution, management and quality of multiple complex eCommerce projects from initiation to close-out, ensuring client satisfaction, meeting milestones, and delivering within the approved budgets.
    • Excellent written and verbal communications skills; Experience creating detailed project requirements documentation through discussions and meetings with internal project team members across all departments and client stakeholders
    • Self-starter, proactive, deadline driven, hands on team player
    • Passion to learn the newest web technologies and design principles
    • Proficiency with MS Project, MS Office or other industry standard software
    • Familiarity using Basecamp, ActiveCollab, Trello, Jira, or other online project management tools

    Responsibilities:

    • Facilitate, manage, and maintain timely and effective communication across teams including senior team members, clients and 3rd parties
    • Serve as the lead voice on projects, driving the early clarification and documentation of strategic & technical requirements, conceptualizing and explaining complex ideas clearly, managing expectations, and exhibiting transparency
    • Identify and assemble experts and stakeholders needed to refine and clarify requirements
    • Juggle the responsibility of serving as the voice of client interests to the Digital Operative team, with serving Digital Operative by focusing on the promised scope and budget, avoiding scope creep, and processing change orders where applicable
    • Educate, or identify experts needed to educate the client on Digital Processes as they relate to waterfall eCommerce builds, agile support contracts, and deployment processes
    • Works with cross-functional team members, ensuring projects get delivered on-time and on-budget
    • Develop project schedules and budgets based on client’s goals, scope of work, and available resources
    • Triage new tasks and help to prioritize based on severity, contractual obligation, and team workload
    • Produce timely weekly and monthly project reports in accordance with the company’s standards
    • Proactively inform upper management of any issues or delays related to project
    • Applies Digital Operative’s methodologies & processes to enforce project standards
    • Contribute to the agency's set of methodologies and best practices as it pertains to project lifecycles

    Bonus Skills:

    • Prior web application or product management experience
    • eCommerce experience with Magento, Shopify or Demandware
    • Skillset within design or web development – you can code or design
    • PMP and/or CSM certification
    San Diego, CA

    Front End Magento Developer

    We are looking for a Front End Magento Developer to join our growing team, who can create solutions, contribute to a team environment and be an advocate for front end technologies. You’ll be learning our existing methodologies and applying your own to ensure that DO is producing best-in-class technologies on all of its products. You will get your hands dirty working on ecommerce (Magento, Shopify Plus) and CMS platforms. You should be able to work collaboratively with system engineers, backend developers and UX designers throughout the process. We’re looking for folks that share the same passions as we do for creating digital solutions for a variety of clients across Outdoors, Active Lifestyle, Retail, Fashion, Consumer Electronics and Nonprofit.

    Position Requirements:

    • 3+ years of experience with frontend development using HTML, CSS and JS
    • Experience with a javascript framework such as jQuery, prototype or dojo
    • Built rich interactive client interfaces, JSON, AJAX, DOM manipulation, MySQL or other database experience
    • Experience working in a team environment using SVN or Git
    • Experience developing within a MVC framework or templating system
    • Understanding of web standards, cross-browser compatibility issues and performance optimization
    • Experience with PHP5
    • Experience using HTML5, CSS3 and the latest in Javascript frameworks and toolkits
    • Solid understanding of Linux or Unix operating systems
    • Experience creating themes in WordPress, Magento and/or Shopify Plus are desired
    • Experience with advanced interface elements like animations, parallax, transitions, etc.

    Whom We Are Looking For:

    • Superb problem solving skills
    • Excellent written and verbal communication skills
    • A sharp eye for design, close attention to detail, excellent self-motivator
    • A self starter, able to make progress with minimal supervision
    • Eager to accept new tasks and responsibilities and develop new skills
    • Strong team player
    • A passion for the web and new technologies
    • Ability to estimate and hit deadlines
    • Understands the balance between experimentation and current user needs

    **We work fast and furiously and expect you to do the same. We notice if things are 1px off. We do what we do because we love it. We are professional and organized, but laid-back.

    San Diego, CA

    Shopify Developer

    We are looking for passionate Shopify Developer(s) who are interested in working with talented team members, exciting clients and growing a Shopify practice. We're looking for folks that share the same values, want to be a part of something that is growing and love bringing award-winning user experiences to life for customers. We want to design and build beautiful, smart websites.

    Position Requirements:

    • Minimum of 2+ years experience working within the Shopify Plus platform
    • 2+ years working with modern technologies such as HTML5 and CSS3 experience
    • 2+ years experience working with Liquid, Javascript; JQuery and AJAX as necessary
    • Bachelors Degree in Computer Science, Computer Programming or similar field
    • Superb troubleshooting and debugging skill

    Whom We Are Looking For:

    • Being a resident Shopify Plus expert
    • Working with UX and designers to produce tight, forward-thinking, responsive and scalable front-end experiences
    • Building out custom Shopify themes and modifying pre-existing themes depending on the scope of the project
    • Working with Project Management to scope new functionality requests and supporting Sales to scope new projects
    • Intense passion and strong desire to be successful in the field of web development or programming
    • Ability to move between customer projects, understand business needs that drive features and be consultative throughout
    • A great team player - we want to work with positive-minded people
    • Strong worth ethic and attention to detail
    • Thirsty for knowledge and willing to learn
    San Diego, CA

    Paid Media Specialist (Paid Social/Programmatic)

    DO is searching for an experienced Paid Media Specialist who has a proven track record in planning, managing, optimizing and reporting on digital media in the areas of paid social and programmatic. Our ideal candidate has experience working across multiple customers throughout the day who have goals that include brand awareness and conversion. With many of our customers having an ecommerce channel and being direct-to-consumer brands; they are constantly balancing brand and sales goals. This role will interface with a variety of cross-functional team members from marketing to design to account management. If you are passionate about working with great team members, can articulate complex ideas simply and enjoy the ever-evolving landscape of digital media, then we want to speak with you.

    Required Experience:

    • Minimum of 3 yrs experience planning/buying media for paid social and programmatic environments
    • Current ad certifications
    • Hands on experience with paid social including:
      • Facebook ad exchange
      • Instagram through Facebook
      • Pinterest
      • Twitter
    • Experience/knowledge of basic programmatic platforms and programmatic display advertising
    • In depth analysis and reporting experience including:
      • Building stories with the numbers
      • Providing confident recommendations based on findings/insights
      • Presenting findings
      • Ability to perform offline (ex/Excel) analysis on optimization opportunities
    • Attention to detail is a must
    • Proven ability to juggle many projects, always meeting deadlines, and exceeding client and team expectations
    • Excellent communicator with the ability to sell, convince, and negotiate
    • Bonus Skills - Google Analytics, Google Tag Manager, Marketing Automation Systems or other technical skills

    Role Responsibilities:

    • Manage all consumer facing paid social ads
    • Manage all paid digital display ads through a number of programmatic platforms
      • Develop, own, and drive strategy behind paid media efforts
      • Work closely with clients as the digital expert to comfortably and confidently deliver pitches and presentations around paid media
    • Manage daily optimization of all paid media
    • Manage media budgets
    • Report on all managed channels weekly, monthly, and quarterly
    • Contribute to agency knowledge base on paid media trends/best practices including but not limited to agency blog, presentations, wiki and white papers.