When it comes to Amazon advertising there are two main strategies to keyword targeting we employ here at DO: "Offense and Defense." These two strategies, while simple in concept, can be utilized in more elaborate ways. How a brand uses these techniques is dependent on their goals, but with the right strategic mix, these techniques can produce results that will continue to both, increase sales and protect your brand inside Amazon.
Offensive Amazon Strategies:
Playing offense means targeting branded competitor keywords in your sponsored products campaigns. The goal here is to target competitors keywords so that if a customer searches for their competitor they will served an ad from you on the search results page. This is a tactic we recommend all sellers to do, but what’s the benefit, is it sustainable, and is there a bigger picture?
The benefit to targeting your competitors keywords is that your products will show up to their searching customers which allows for an opportunity to steal that customer away. This is a great way to build your brand on Amazon and help bring in sales but it can be tricky to achieve a positive ROI. The customer is already searching for your competitor which means they already could be at the bottom of the funnel and making a purchasing decision. Dependent on the CPC’s of the branded keywords and your conversion rate, this could yield low ROI or negative ROI.
What’s the end game?
When targeting your competitors keywords, ultimately the goal is to drive sales but in order to drive sales and profitability the real goal is to get your products to begin to organically rank for your competitors keywords. When you begin to rank organically for your competitors keywords, this will drive organic sales without the need of advertising.
Take a look at this example above.
When you search Ridge Wallet on Amazon, the second organic result is a competitor while the third result is a Ridge Wallet. The reason why this competitor is showing up as number two in the search results is because they have done an excellent job in targeting Ridge Wallet keywords in their advertising campaigns and receiving sales from it. The sales from these branded campaigns drive relevancy for Ridge Wallet branded keywords which allows the competitor to appear higher. This means that the competitor is outselling Ridge Wallets' own products when a customer is searching for their brand.
How do I do this?
Let’s say you are selling wallets to keep the example going and you want to target a very similar competitor, let's say Ridge Wallet. We will need to find what branded keywords customers are searching for and use those in our advertising campaigns. This can easily be done using Amazon search bar and typing in the brand name. Amazon will suggest the most popular keywords for this product.
Once you have these branded keywords, you want to create an ad campaigns targeting those keywords. You will want to monitor impressions and increase bids amount if impressions are low.
When you first begin to target competitors keywords, you can expect ACOS to be relatively high. When considering this strategy, one must take into account the ultimate goal which is to rank for your competitors keywords and realize that it costs money to get there. The recommendation here would be to consider the ad spend going into this strategy more of an investment to ultimately drive organic sales in the future.
Defensive Amazon Strategies:
Now that we talked about offense and how you can rank for your competitors' keywords, let's talk about how we protect you from your competitors doing the same thing to you and this is called playing Defense. Defensive strategy is targeting your own branded keywords within your advertising campaigns. This strategy is often overlooked by many Sellers because they feel they don't need to advertise to people who are already searching for their product and that it's just a waste of money. But we just talked about how your competitors can bid on those keywords, steal your sales, and then rank for your branded keywords thus stealing more sales in the future. Still think its a waste? Do a search for your branded keywords on Amazon and see if any competitors are ranking higher than your own products, if so then that competitor is stealing your customers!
How do I prevent this?
In order to prevent this from happening, a brand needs to know what keywords their customers are using to find them. You could use the same search bar technique we talked about in the offensive strategy to find these keywords. The more detailed you are in finding these keywords the better effect your campaigns will have protecting you against the competition.
Here we use the same Ridge Wallet example. Ridge Wallet is bidding on their own key terms and we know this because we see both a headline search ad and sponsored product ad for the Ridge Wallet keyword.
Bidding on your branded keywords is usually a lot cheaper than bidding on non-branded keywords and has a low ACOS as customers are already searching for your product. The goal with defensive strategy is to set the bids high enough on your branded keywords so that your competitors cannot financially afford to bid on them. This requires incremental increases in the bids to find the price in which your competitors are unwilling to compete. Sounds straight forward right? It is, so go set it up today.
Wrap it Up:
The Amazon advertising platform is constantly evolving, opening up new advertising opportunities to sellers. The most successful brands on Amazon will adapt to these new changes and use them to capture market share and steal sales away from their competitors. As Amazon’s advertising continues to evolve, it's critical that Sellers are leveraging advertising strategies as we described above as well as testing out new options available. Being stagnant with your Amazon advertising strategy is no way to compete in a marketplace that constantly changes.
If you're interested in scheduling a consultation to review your current Amazon advertising program with one of our specialists, please use this form.
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